Ubisoft has recently been facing a serious technical issue with its Ubisoft+ service on Xbox. Many Xbox users, especially on social media platforms such as Reddit, have been unable to access the Ubisoft+ service and this has been going on for about a month. This has caused great frustration among gamers. Xbox announced that it has confirmed the problem. Details are in our news…
Xbox confirms Ubisoft+ issue has been unresolved for a month! Users are canceling subscriptions
The problem started about a month ago, and since then, many gamers have reported that they have been unable to launch or log in to Ubisoft+. “About a month ago, Ubisoft+ suddenly stopped working and I’ve been unable to use the service ever since,” a Reddit user summarized the situation. The issue has even caused some users to cancel their subscriptions after being unable to use the service. Paying for a service and not being able to use it is a waste of both time and money, which creates a lot of dissatisfaction among users.
In a statement to EuroGamer, Ubisoft confirmed that there was a technical issue with the Ubisoft+ service on Xbox. The company said there was an issue with players not being able to link their Ubisoft+ subscriptions with their Xbox accounts. Ubisoft said that it is currently working on a solution to the problem, but unfortunately could not give a clear solution date. However, the company promised to notify affected users as soon as possible.
While Ubisoft is not clear on what is at the root of the problem, it is thought to be a problem with the service’s login processes or its integration with the Xbox platform. Such technical problems can undermine users’ trust in their service providers, especially at a time when subscription services are becoming increasingly common in the gaming world.
{{user}} {{datetime}}
{{text}}